The European Chatbot & Agentic AI Summit

The European Chatbot & Agentic AI Summit 2027

The European Chatbot and Agentic AI Summit is a three-day event at the University of Edinburgh's John McIntyre Conference Centre, now in its seventh edition. It focuses on conversational and agentic AI in customer service, contact centre transformation, AI assistants and how to measure return on these systems. The main conference runs over two days, with workshops, masterclasses, a speaker dinner and an award night on the opening day. An online pass lets remote attendees follow both main days.

Best for: Contact centre leaders; Conversational AI teams

Dates

Mar 16 to 18, 2027

Location

John McIntyre Conference Centre, University of Edinburgh, Edinburgh, United Kingdom

Format

Hybrid

Topics

AI agents, Generative AI, NLP, Enterprise AI

Audience

Industry, Enterprise, Researchers

Price

£100 to £250

As of Oct 6, 2026

Early bird deadline

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CFP deadline

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Website

theeuropeanchatbot.com

Last verified

Oct 6, 2026